Yes, exchanges are possible. In the case of an exchange, the customer will bear the return costs and LEMON T will bear the delivery costs of your new order.
Yes, if the package has not yet been shipped. You just have to send us a message through the contact form.
Otherwise, wait to receive the package and follow the Returns & Deliveries procedure.
After our team confirmed the product(s) has(ve) a defect, we will refund the price of the item(s) concerned, and, in the event of the return of the entire order, the shipping costs. This is only applicable for products purchased on the LEMON T website.
We invite you to ckeck the availability of our products on every product sheet. The product sheet indicates the stock status, when the customer checks it out. However, this stock status is given as an indication, the products being able to be sold between the moment the customer reserved it, and the moment the reservation has actually been confirmed. If the reserved product is unavailable, we will inform you when it will be back in stock.
LEMON T products are mostly MEDIUM FIT. If you’d like to wear them in a looser way, we advice you to choose the next size.
For sharper information, please check the size guides, you will find on each of our product sheets.
To take care of your LEMON T products, go to the “CARE” section, which gives all of the information for washing, drying, ironing your products properly.
The payment methods available are the foowing:
– VISA / MASTERCARD / AMERICAN EXPRESS
– APPLE PAY / GOOGLE PAY / PAYPAL
– BANK TRANSFER
In all European countries.
For further details, please check “Deliveries & Returns” section.
All you have to do is go to the “account details” section. You will be able to change your password from there.
Please inform through the contact form !
You do not need to create an account before placing an order. When you complete your first order, you will be assigned an account. You will then be able to track your orders and benefit from many advantages.
You can follow up on all of your purchases and download your invoices in the “ORDERS” section.
All you have to do is send us a message through the contact form.
Note: Your entire account history will be deleted.
